CITY OFFICES
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  • Access cards

    How can I get my access cards?

    Before moving in, the Building Manager will collect information about the number of cards needed and the access profiles to be assigned to them. Due to the GDPR, we will not collect users’ personal data from you, but it is your responsibility to keep internal records containing information about who uses cards.

    Cards will be issued on the day of handing over the office.

    Card design

    It is not possible to order personalised cards from third parties. All cards look the same, and the only way to personalise them is by putting on stickers. If you choose to do so, be sure not to cover the card number.

    Issuing new cards

    You don’t have to worry about how many access cards your company should have at the beginning – we can always issue more! To do this, you must contact the Manager by email.

    Access management

    Each card can be programmed to give you access to various services. How to do it? Check below!

    MODIFYING ACCESS: STEP BY STEP

    STEP 1

    Send an email request to the Building Manager asking for the modification of access rights.

    Don’t forget to include the serial number of the card(s) which you want to modify.


    STEP 2

    We will reprogram the card within 24 hours.

    Lost or damaged card

    One of your employees has lost or damaged their access card? No problem – send an email to the Building Manager requesting the deactivation. The cost of issuing a new card is 10 EUR (payable by the tenant) and you can get it within 24-72h.

    CARD REPLACEMENT: STEP BY STEP

    STEP 1

    Send an email request to the Building Manager requesting deactivation of the lost/damaged card.

    Don’t forget to include the serial number of the card(s) which you want to deactivate.


    STEP 2

    We will program a new card depending on availability.


    STEP 3

    After the appointment, a handover protocol is signed by both parties and concluded. Then the card is given to the tenant.


    Contact us

    Do you wish to know more, or maybe need some help? Our team is waiting for you! Below you will find contact information about matters relating to this section.

    Catalin
    Tufan

    Asset Manager
    Catalin Tufan
    0731 800 106

    The Asset Manager is in charge of general activities that regarding the tenants/building, coordinates and participates in the handover of the rented space, coordinates different events, contracts, tendering, renovation works.

    Access
    Air conditioning
    Asset Manager
    CAFM
    Cleaning
    COVID-19 notifications
    Events
    Faults
    Fire safety
    Internet
    Lease contract
    Moving
    Property manager
    Reception
    Renovations
    Security
    Toilets

    Vlad
    Taschina

    Team Leader Operations & Customer Care
    Vlad Taschina
    0731 800 136

    The Team Leader Operations & Customer Care is in charge of the general operations for all the buildings from the portfolio, keeps a good relationship with all the tenants, coordinates the Building Managers’ and Asset Managers’ activities, implements budgets and procedures.

    Access
    Air conditioning
    Asset Manager
    CAFM
    Cleaning
    COVID-19 notifications
    Events
    Faults
    Fire safety
    Internet
    Lease contract
    Moving
    Property manager
    Reception
    Renovations
    Security
    Toilets