The technical service in the building is provided by Building Permiting Services, which is responsible for repairs and troubleshooting in the building, answering questions about technical issues of the rented premises, and others.
Do you need some minor repairs or renovation works? Contact technical team- they can provide those with external personnel and on a separate contract.
Have you noticed a malfunction? No reason to panic. All you have to do is report it via email or phone call, and we will do the rest.
In case of emergency, the Building Manager can be approached directly and the issue will be urgently addressed.
REPORTING A MALFUNCTION: STEP BY STEP
Notify the Building Manager about the malfunction either by email or a phone call.
A ticket is entered into an electronic malfunction register.
Depending on the importance and urgency of the problem, technical staff will suggest a time for the repair to take place and notify you.
If the repair is highly urgent or a malfunction occurs outside of working hours, contact the technician on duty at the phone number +40 0736 693 294. He can be contacted 24 hours a day.
Do you wish to know more, or maybe need some help? Our team is waiting for you! Below you will find contact information about matters relating to this section.
The Building Manager is in charge of the building services management (technical services, cleaning services, reception, security, fire fighters), keeps a good relationship with the tenants and is the person of contact for every issue or request that concerns the City Offices.
The Team Leader Operations & Customer Care is in charge of the general operations for all the buildings from the portfolio, keeps a good relationship with all the tenants, coordinates the Building Managers’ and Asset Managers’ activities, implements budgets and procedures.